Policies

Privacy Policy

Last updated June 14, 2026

SRM All Rounder ("we", "us", "our") respects your privacy. This policy explains what information we collect when you browse our website, place an order or contact us, and how we use and protect it.

Information we collect

• Account details — name, email, phone, password (stored hashed).
• Order details — billing/shipping address, items ordered, payment status.
• Communication — WhatsApp messages, quote requests, support tickets.
• Technical data — IP address, browser type, pages visited, cookies for cart & login.

How we use it

• Process orders, payments and deliver materials to your site.
• Provide custom quotes, CNC cutting estimates and installation support.
• Send order updates, invoices and important service notices.
• Improve our products, catalogue and website experience.
• Comply with tax, GST and legal obligations.

Sharing your data

We never sell your data. We share only with trusted partners required to fulfill your order — payment gateway (Razorpay), shipping/courier partners, and our installation team. All partners are bound by confidentiality.

Cookies

We use essential cookies to keep you signed in and remember your cart. We do not use third-party advertising cookies.

Your rights

• Access, correct or delete your account information any time from My Account.
• Request a copy of your data by emailing hello@srmallrounder.com.
• Unsubscribe from marketing communications at any time.

Data security

Your data is stored on secure, encrypted servers. Payment information is handled directly by Razorpay and never stored on our systems.

Contact

Questions about this policy? Reach us at hello@srmallrounder.com or via the Contact page.